Support
Advance Tech India — Acxa Control System factory monitoring.
Contact support
When lines stall, telemetry drops, or access looks wrong, email our operations desk. Include factory name, approximate outage window, gateway identifiers if known, and whether the issue coincided with power or network maintenance.
Primary mailbox: support@acxa.in
WhatsApp: +91 98159 83167
Email support
Company
Advance Tech India — proprietor: Gurmail Singh Dheri
4060/1, 1st Floor, Street No. 0, Beantpura,
Delhi Road, Near Samrala Chowk,
Ludhiana (Punjab), 141 009, India
GSTIN: 03AJSPD1928K1Z5
Before you write
- Confirm the handset or browser can reach other HTTPS sites on the same network.
- If machine data is late or missing, check that the gateway has power and an internet or mobile signal, and tell us soon: devices hold readings only for a limited time, and detailed data is deleted after set periods (Terms, clauses 13 and 14).
- Ask your factory administrator whether factory entitlement is active if the app shows “Access paused.”
- Capture screenshots of fault banners or error messages when issues persist.
- To delete your account, see Delete your account. To delete your whole factory's data, email us from the account's registered email address. For other privacy requests, see Your data and requests.
- For ACS AI / Gemini questions, see AI & third-party assistants.
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